Get in Touch With Us

Have a question about how Top Bitcoin Casinos reviews crypto casinos, spotted something that looks out of date, or want to flag a problem? This page explains how to contact us, what we can help with, and where to go for issues we can't solve.

Age and responsible play: Gambling is for adults only. The minimum age is 18 or 21 depending on the site and your state's rules. Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators. If gambling is causing you harm, call the National Problem Gambling Helpline at 1-800-GAMBLER.

How to reach the Top Bitcoin Casinos team

Use the contact form or the contact details shown on this page or in the site footer. We haven't published a specific email address or phone number in this copy, so please use whichever channel the site displays. Please don't send wallet seed phrases, private keys, passwords or full account details in any message. We never need them.

To help us reply faster, include:

1. The page or casino review you're asking about
2. What you read, and what looks wrong or unclear
3. Any public source that supports your point, such as a casino's terms page
4. The date you saw the information

What we can help with

• Corrections: Casino terms, bonus conditions, supported coins and withdrawal rules change often. Our information was last fact-checked on Oct 1, 2026. If something has changed since, tell us and we'll review it.
• Questions about our reviews: How we weigh supported coins, payout speed, licensing, game selection, bonuses and anonymity, and why a site sits where it does. Commission doesn't buy position in our rankings, and the site may earn commission if you sign up through some links.
• Feedback and suggestions: Topics you'd like covered, such as wallet setup, network fees, stablecoins or no KYC policies.
• Business and editorial enquiries: Tell us who you are and what you propose. Partnerships don't change how we rate casinos.
• Related reading: If you're looking for another market, see our guide to non GamStop casinos for UK readers. It isn't aimed at US players.

What we can't do

We are an independent comparison site, not a casino or a payment service. That means we can't:

• Access, unlock or recover your account at BetPanda, CoinCasino, Cryptorino, Blockbet, BC Game, Winna, Thrill, Hyperlucky, Cybet, Wild.io or any other casino. Contact that casino's own support team.
• Recover a crypto transaction. On-chain transfers are generally irreversible, so always check the address and network before sending.
• Resolve a dispute with an operator or confirm that a payout will be made.
• Give legal or tax advice. Online casino rules vary by state, and offshore casinos operate in a legal grey area for US players. They are licensed offshore, in places like Curaçao or Anjouan, not by a US regulator. Check your own state's laws and consult a qualified legal or tax professional.
• Help you get around a casino's identity checks, state restrictions or other rules. We won't advise on false details or evading geoblocks, KYC or anti-money-laundering checks.

If a casino isn't paying or responding

1. Write to the casino's support through its official channel and keep a copy of the exchange.
2. Save transaction hashes, timestamps and screenshots of the terms that applied.
3. Re-read the bonus, withdrawal-limit and verification rules. Many delays trace back to them.
4. Tell us what happened. We can't mediate, but a documented complaint helps us review that casino's listing.

Be aware that offshore operators offer limited recourse for US players, and no regulator here oversees them.

What to expect from us

A real person reads each message. We don't promise a fixed reply time, and we may not reply to every message, but we do review all corrections. Where a fix is warranted, we update the page and the date it was checked.

Play within your limits

Gambling always carries the risk of losing money, and crypto adds price volatility on top. Only play with money you can afford to lose, set limits before you start, and never chase losses. Free, confidential help is available any time at 1-800-GAMBLER. Players in the US must be of legal age, 18+ or 21+ depending on the site and state.